Provision of Service and Repairs Reports

As a customer of our company, you will be able to receive crucial information for the tracking and control of maintenance costs of the equipment in your possession:

Initial repair costs of the equipment prior to joining the service program.
Response and solution times.
Repair history for each item of equipment.
Parts consumption history.

We will work together with you to achieve the optimal good working order of the equipment at your enterprise, at a planned and reasonable cost.

The service provided by us:
90-day warranty.
Availability of 80% of the call outs in less than 8 working hours.

Through us you will be able to:
Track the repair history by the item number of each (piece of ) equipment.
The opportunity of obtaining advice and solving problems over the telephone.
Tracking of the service contract and the warranty period.
Stock counting of all the equipment at your enterprise.

Counting of the items of equipment and affixing a tag to each item.

By means of the item serial number tag affixed to each piece of equipment in the kitchen, both you and we will grasp as to which item of equipment you are referring when opening a service call.

The stock counting of the equipment enables us to track the service by each device / item number. This greatly facilitates the opening of the service call as it is sufficient to indicate the item serial number to the service call center.